The High Needs Family (HNF) Program, operated by Building Changes as part of the Washington Youth and Families Fund, was initiated in 2008 to provide intensive services to families with a history of homelessness and multiple housing barriers. Westat, national research firm, conducted a multi-year evaluation of the model to help us better understand the needs and experiences of the families being served. Westat’s findings are compiled in a set of fact sheets that describe their methodology, program models, primary and behavioral health care usage, income and employment, family stability and child welfare involvement, criminal justice system involvement, and service costs.